Privacy Policy
We have strict data protection and uncompromising user privacy protection.
When using our product, we are unaware of your traffic data, such as browsing history, traffic destinations, data content, and search preferences.
We will not monitor, record, record or store this information.
More importantly, when using the product, we do not store connection logs, which means we do not have any logs related to your IP address, connection timestamp, or session duration.
We are unable to access credit card information and will not associate your payment or information with any type of online activity you engage in within the product.
We provide privacy protection services. We attach great importance to your data and have put in a lot of effort to ensure the secure storage and protection of your data. We believe that you should always be aware of the data we collect and how we use it. This document (Privacy Policy) defines and informs you of any and all circumstances regarding the collection and use of your data and information.
This policy applies to all services we provide through the entire application. This policy does not apply to any website, product, or service of any third-party company. Before deciding whether to provide any information, always review the privacy practices of any third-party companies. By using our website or service, you accept the practices described in this policy. If you do not agree with this policy, please do not access or use our website or services. Your continued use of our website or service will indicate your acceptance of this policy.
Our product only supports anonymous use, and users do not need to register or submit any personal information. We do not record any personal information of you.
-Anonymous information ("non personal data"):
Whenever you interact with a product, we collect and/or receive and store certain non personal information ("non personal data"), including but not limited to data related to the system you are using, mobile/desktop devices, general properties and metadata, operating system version, preferred language, access date and time, Google ad ID, connection (WLAN), and mobile service provider. We collect statistical information about usage as a summary data to maintain a better customer experience and a high level of service quality.
Regarding the product, non personal data is not associated or linked to your personal information. Therefore, non personal data does not allow the identification of individuals. In addition, non personal data does not include any activity information performed by users within the product, such as browsing history, network content accessed, destination of traffic, DNS queries, and IP addresses. We use this information for internal monitoring, analysis, and improvement of our services in the manner described in this policy. In addition, you can decide to approve the connection diagnosis at your own discretion, which allows users to send application data to the customer support team, similar to the "report errors" feature. The connection log may also be sent together with the ticket proposed by our customer support department, so our team can debug any possible faults and provide users with a negative experience.
How do we collect non personal data?
To ensure the quality of our services, we need to constantly adjust our global infrastructure, so we collect non personal information for statistical purposes to construct aggregated data and understand overall user trends. Here are some examples of events:
Connection attempt: We collect this information to understand specific hourly/daily/weekly/monthly usage requests for our services, country of origin (but not your source IP address), your application version, etc. This indicator enables us to adjust infrastructure appropriately according to demand.
Connection successful: We collect this information to understand how many users have successfully established connections with our services every hour/day/week/month. These pieces of information related to the above event results help our engineers determine if there are any network issues that may prevent users from starting services, determine the peak interval of our services, so that we can expand our infrastructure to meet requirements, and so on.
-Google Firebase
In order to provide reliable and high-quality services, we have integrated the validated and secure third-party library Google Firebase to build our products. For more information, please refer to Firebase's privacy policy: https://firebase.google.com/support/privacy
Service performance data and connection summary statistics
Through our strict no log policy, we ensure that user traffic executed within VPN tunnels, such as browsing history, traffic destinations, search preferences, data content, IP addresses, or DNS queries, is not tracked. therefore
We never know which user has visited a specific website or service at any time
We don't know which user connected to our service at any given time, nor do we know which server IP they used
Children's privacy
You declare and guarantee that you are at least 16 years old and have the legal capacity to use our services. If you are under 18 years old, please make sure to read this agreement with your parents or legal guardians. We will not use this service to intentionally request or promote data to children under the age of sixteen (16).
Data retention
As mentioned above, we may at any time make our own decisions to correct, supplement, or delete incomplete or inaccurate information. Please note that unless otherwise instructed by you, we will retain the information we collect to provide services, fulfill our legal obligations, resolve disputes, and enforce our agreements.
Policy updates
If we decide to make changes to our privacy policy, we will make our own decision, and such changes and updates will take effect immediately after the revised privacy policy is displayed. Therefore, we encourage you to regularly check for updates to this privacy policy so that you fully understand how the company collects and uses your data and your related rights. The final revision date will be reflected in the title of "Final Revision". By continuing to use the service after displaying such revisions, you acknowledge and agree to make such revisions to the privacy policy, and agree to be bound by the terms of such revised policies.